Verizon, one of the largest wireless providers in the United States, has agreed to a massive $100 million class action settlement in 2025.
This settlement is the result of a lawsuit claiming that Verizon charged customers hidden or undisclosed fees on their wireless plans. The case, which has been in court for quite some time, is now concluding, and eligible customers are expected to receive payments soon.
If you have been a Verizon customer, you might be eligible to get a part of this settlement. This article will guide you step by step on what this lawsuit was about, who is eligible, how much you can get, how to claim it, and when you can expect to see the payments hit your account.
What is the Verizon Class Action Lawsuit?
This lawsuit was brought against Verizon Wireless after many customers complained about certain administrative and surcharge fees that were added to their monthly bills.
Customers alleged that these fees were not disclosed at the time of signing up and that they were misleading or deceptive.
These administrative fees, sometimes listed separately on monthly bills, ranged between $1.95 to $3.30 per line per month. Over months or years, these fees added up, resulting in hundreds of dollars in extra charges for some users. The lawsuit claimed that Verizon unfairly profited from these charges by not being transparent about them.
In 2025, instead of going to trial, Verizon agreed to settle the case for $100 million, although the company has not admitted any wrongdoing.
Who is Eligible for the Verizon Settlement?
Verizon customers who had postpaid wireless or data plans and who were billed these administrative or similar fees between January 1, 2016, and February 15, 2025, may be eligible to claim money from this settlement.
Here’s a quick eligibility checklist:
- You were a Verizon customer with a postpaid plan (this means not prepaid).
- You were charged administrative or similar surcharges.
- Your billing happened between the eligible dates.
How Much Can Customers Expect to Receive?
While the total settlement is $100 million, the actual amount each eligible customer will receive depends on:
- How long were you charged the fees?
- The number of people who file valid claims.
As per early estimates, individual payments might range between $15 to $100 or more, but this can change depending on how many people apply.
Customers who had multiple lines or were charged these fees over a longer period may receive higher payouts compared to those who only had them for a few months.
How to File a Claim?
Filing a claim is simple, and you can do it online or by mail. The court has appointed a settlement administrator who manages the claim website where eligible users can submit their claims.
Here’s how you can file your claim:
- Visit the official Verizon settlement website (the address is mentioned in the official court notice and major media reports).
- Enter your Verizon account details to check your eligibility.
- Fill out the claim form carefully.
- Submit your form online or send it by mail before the deadline.
Important:
- You don’t need to provide bills if you were notified by Verizon directly.
- The claim deadline is expected to be around June 30, 2025, but this could be extended.
When Will You Get Paid?
According to the settlement documents, after the claims deadline closes, the court will give final approval to the settlement. This process can take several months, especially if there are objections or appeals.
If everything moves smoothly, payments are expected to begin in late 2025, likely around October to December 2025.
Payments will be made through:
- Direct deposit.
- Physical checks.
- Digital payment platforms (in some cases).
Claimants can choose their preferred payment method when filing the claim form.
What If You Do Nothing?
If you do nothing, you will not receive any money. You will also lose the right to sue Verizon on your own for these same charges.
That’s why affected customers need to act before the deadline.
Does This Affect Verizon Services?
No. The settlement only covers the administrative fee issue. Your Verizon service will not be affected whether you file a claim or not. Verizon continues to provide its services as usual.
Where Can You Get More Information?
To avoid scams or fake websites, always refer to the official court-approved settlement site, which can be verified from:
- The official court documents.
- News reports from reputed sources like CNN, CBS News, and Fox Business.
- The emails or messages Verizon might have sent you directly if you were part of the affected group.
Why Are These Settlements Important?
These kinds of class action settlements help protect consumers from unfair business practices. Even though the individual payments may not seem huge, they send a strong message to big companies that hidden fees or deceptive billing practices will not be tolerated.
They also raise awareness among customers to carefully review their bills and understand the fine print.